TERMS OF SALE

1. IDENTIFICATION OF THE RESPONSIBLE ENTITY

This website, varlion.com (hereinafter “Website”), is operated by:

Company Name:

Varlion GmbH

Company Identification Number:

CHE-161.325.041

Legal Address:

Varlion GmbH

Gewerbestrasse 5

6330 Cham, Switzerland

Contact Information:

Email: [email protected]

This document establishes the terms and conditions governing the purchase of products and services offered through the Website owned by Varlion GmbH (hereinafter, “THE COMPANY”).

2. ACCEPTANCE OF THE GENERAL CONDITIONS OF SALE

By placing an order through this Website, you confirm that you are authorized to act on behalf of a legal entity (if applicable) and have the legal capacity to enter into contracts. You accept and agree to comply with these General Conditions of Sale (GCS) by placing an order after checking the boxes provided on the purchase form.

Please read these GCS carefully before placing an order. THE COMPANY reserves the right to revise and modify these GCS at any time without prior notice. However, such changes will not affect orders already placed and confirmed prior to the modification.

3. PERSONAL DATA

The personal data you provide will be processed in accordance with our Privacy Policy. By using this Website, you confirm that the information provided is accurate and up to date. Your personal data will be handled in compliance with Swiss data protection laws (FADP) and, where applicable, GDPR (General Data Protection Regulation) for users in the EU.

4. CORRECTION OF DATA ENTRY ERRORS

You can correct your personal information during registration or the purchase process through your customer profile at any time. If payment has already been made and corrections are needed, please contact our Customer Service.

5. PURCHASE PROCESS

The purchase process can be conducted in English. The steps are summarized as follows:

• Start of the purchase process:
  Select the products from those offered on the Website and add them to your shopping cart.
• Formalization of the purchase:
  After adding products to your cart, view and verify your selection. Register by filling out the required information, including your company name, address, telephone number, and email. You must accept our Privacy Policy, General Terms and Conditions of Sale, and Website Terms and Conditions to proceed. Select the delivery method, verify your order, and choose a payment option. You will receive an order number (the “Order No.”) upon payment, which is for reference only and does not constitute order acceptance.
• Order Confirmation:
  If THE COMPANY accepts your order, an order confirmation will be sent to you by email, which becomes effective upon shipment.
• Shipping and Delivery:
  THE COMPANY will ship the ordered products to the specified address. Delivery times vary depending on product availability and the buyer’s location. Risk transfers to you upon delivery, but ownership remains with THE COMPANY until full payment is received.

6. PRICE, PAYMENT METHODS, AND INVOICING

• Price:
  All prices include VAT, where applicable. Additional shipping and order processing costs may apply depending on the delivery location.
• Payment Methods:
  THE COMPANY accepts payments via credit/debit cards, bank transfers, and PayPal. Credit card payments are processed through a secure SSL-certified payment gateway.
• Invoicing:
  Invoices will be issued in electronic format and sent upon request. You may request a paper invoice if preferred. Electronic invoices are stored for five years.

7. LEGAL WARRANTY

As a business customer, you have rights concerning defective products or those not conforming to the contract, including repair, replacement, price reduction, or termination of the contract. These rights must be exercised within the applicable warranty periods under Swiss law (Swiss Code of Obligations).

8. LEGAL RIGHT OF WITHDRAWAL

For certain products, you may withdraw from the contract within 14 calendar days from receipt without justification, except for customized or perishable goods, and sealed items unsealed after delivery. To exercise your right of withdrawal, notify THE COMPANY of your decision and return the items at your own expense. Refunds will be processed within 14 days of receipt of the returned goods.

Note: This right of withdrawal applies in accordance with Swiss consumer protection laws.

9. CUSTOMER SERVICE

For any incidents, complaints, or inquiries, please contact us via email at [email protected]. Complaint forms are available upon request.

10. CORPORATE RESPONSIBILITY

THE COMPANY is not liable for indirect or consequential losses or losses unrelated to any breach by you. Liability for death or personal injury resulting from negligence or willful misconduct is not excluded under Swiss law.

11. WRITTEN COMMUNICATIONS

By using this Website, you agree to receive electronic communications. These communications fulfill any legal requirement for written notices under Swiss law.

12. NOTIFICATIONS

Notifications should be sent to THE COMPANY via [email protected]. THE COMPANY may send communications to you via email or the postal address provided during order placement. Notifications are deemed received 24 hours after sending an email or three days after mailing a letter.

13. ASSIGNMENT OF RIGHTS AND OBLIGATIONS

These GCS bind both you and THE COMPANY, as well as any successors or assignees. You may not transfer your contractual position without THE COMPANY’s prior written consent.

14. ONLINE DISPUTE RESOLUTION PLATFORM

For customers residing in the European Union, you may access the European Online Dispute Resolution platform here for resolving disputes related to online purchases.

For Swiss customers, any dispute will be subject to the jurisdiction of Swiss courts.

15. PARTIAL NULLITY

If any provision of these GCS is declared invalid, the remaining provisions will remain in effect.

16. FORCE MAJEURE

Neither party is liable for breaches due to force majeure, which includes unforeseen events beyond reasonable control, including but not limited to natural disasters, strikes, pandemics, or governmental restrictions.

17. APPLICABLE LAW AND JURISDICTION

These GCS are governed by Swiss law. Any disputes arising from or related to these GCS shall be subject to the exclusive jurisdiction of the courts in Switzerland.